This Privacy Policy explains how vcity66 collects, uses, stores, and protects the personal data of players who access the vcity66.club platform. By registering an Account or using the Platform, you acknowledge you have read and understood this Policy.
vcity66, the operator of the online gaming platform accessible at vcity66.club (the "Platform"), is the data controller responsible for the personal data collected from players and visitors in connection with the Platform. References to "vcity66", "we", "us" or "our" in this Privacy Policy refer to this entity. References to "you" or "your" refer to any individual who registers an Account on, or visits, the Platform.
If you have any questions about how vcity66 processes your personal data, you may contact our data protection point of contact using the email address set out in Section 14 of this Policy.
vcity66 collects the following categories of personal data in connection with the Platform:
vcity66 collects personal data through the following channels:
vcity66 does not purchase personal data from data brokers or third-party list providers for marketing purposes.
vcity66 processes your personal data for the following purposes and on the following legal grounds:
5.1 Active Accounts. Personal data associated with an active vcity66 Account is retained for the duration of the account relationship and for a minimum of five (5) years following Account closure, to satisfy regulatory obligations including anti-money laundering record-keeping requirements.
5.2 Transaction Records. Financial transaction records, including deposit and withdrawal history, are retained for a minimum of seven (7) years in accordance with applicable financial record-keeping obligations.
5.3 Support Records. Customer support communications are retained for three (3) years from the date of the last interaction to allow for dispute reference and service quality review.
5.4 Technical Data. Server log data and session records are retained for a maximum of ninety (90) days unless retention is required for a longer period to investigate a suspected security incident or regulatory matter.
5.5 Marketing Data. Marketing consent records and marketing communication history are retained for the duration of the consent plus three (3) years to demonstrate compliance.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to a specific individual.
vcity66 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients where necessary:
All third-party service providers engaged by vcity66 are subject to contractual obligations requiring them to process personal data only for the purposes for which they are engaged and to maintain appropriate security standards.
Some of vcity66's service providers may be located outside Malaysia. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to Malaysian law, vcity66 will implement appropriate safeguards, which may include standard contractual clauses or equivalent contractual data protection obligations, to ensure your data receives adequate protection during such transfer.
By using the vcity66 Platform, you acknowledge that your personal data may be processed outside Malaysia in connection with the services described in this Policy.
8.1 What We Use. vcity66 uses cookies and similar technologies (including local storage tokens and session identifiers) to operate the Platform and improve your experience. Categories of cookies used include:
8.2 Your Choices. You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will impair or prevent access to the Platform. vcity66 does not use third-party advertising or retargeting cookies.
Subject to applicable law, you may have the following rights with respect to your personal data processed by vcity66:
To exercise any of these rights, please contact vcity66 support using the details in Section 14. vcity66 will respond to verified data subject requests within thirty (30) days. Requests may be refused or limited where permitted by applicable law, including where compliance would require disclosure of third-party information or would conflict with a legal obligation.
The vcity66 Platform is strictly restricted to individuals aged 21 years and above. vcity66 does not knowingly collect personal data from persons below this age. If vcity66 discovers that personal data has been collected from a person below the minimum age requirement, the associated Account will be immediately closed and all data deleted or returned in accordance with Section 5, subject to any legal retention obligations. If you have reason to believe a minor has registered an Account with vcity66, please notify us immediately at the contact address in Section 14.
vcity66 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data it processes. These include:
Notwithstanding these measures, no internet-based data transmission is entirely risk-free. You acknowledge that transmission of personal data to vcity66 is at your own risk. In the event of a personal data breach affecting your rights and freedoms, vcity66 will notify you without undue delay as required by applicable law.
The vcity66 Platform does not contain links to external third-party websites as a matter of platform policy. If any reference to an external resource is made in a contextual or informational capacity, vcity66 is not responsible for the privacy practices of that resource. This Privacy Policy applies only to the vcity66.club domain and its subdomains.
vcity66 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via email notification or a prominent notice on the Platform before taking effect. The effective date at the top of this Policy reflects the date of the most recent version. Your continued use of the Platform after notification of changes constitutes your acknowledgement of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact vcity66's data protection point of contact:
Email: [email protected]
Subject line: Privacy / Data Request
vcity66 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days. For formal data subject rights requests, we may require identity verification before processing your request.
Six privacy commitments that vcity66 upholds for every registered Malaysian player — a plain-language companion to the full Policy above.
All data transmitted between your device and the vcity66 platform is protected by TLS encryption. Your credentials, payment data, and personal details are never sent as plain text across any network.
vcity66 does not sell, rent, or trade your personal data to third-party marketing organisations or data brokers. Your data is used exclusively to operate your Account and comply with legal obligations.
You may request a copy of all personal data vcity66 holds about your Account at any time. Requests are processed within 30 days and identity verification is the only prerequisite for fulfilment.
When your Account is closed and legal retention periods have elapsed, vcity66 securely deletes or anonymises your personal data. No residual data is retained in marketing or analytics systems beyond the defined periods.
Marketing communications from vcity66 are sent only with your consent. You can withdraw consent and opt out of all marketing at any time from your Account settings — no contact with support required.
In the event of a data security incident affecting your personal data, vcity66 will notify you without undue delay as required by applicable law, together with guidance on steps to protect your Account.
Comfortable with how vcity66 handles your privacy? Head back to the platform and enjoy slots, live casino, and sportsbook with MYR payments and fast payouts.
21+ only. Gambling involves risk. Please play responsibly.